is hiring a
Compliance Data Analyst

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

Luno is a market leading crypto exchange on a mission to put the power of crypto into everyone’s hands, and we are building a market leading Compliance function to support these goals. With regional teams in place across APAC, Africa and Europe, including the UK, we are now looking to complement these capabilities with a Compliance Data Analyst. We are growing fast, and this is a superb opportunity to make your mark in a truly outstanding organisation.

The role in a nutshell:

  • The Compliance Advisory Data Analyst will be responsible for analysing and interpreting data contained in our data environment in order to create visibility as to how effective our controls are and innovate new ways of data processing to develop upon our Compliance framework. In addition, this role will be responsible for extracting data for internal and external parties e.g. regulators, supervisory bodies and law enforcement.

Your mission will be:

  • Mine data for insights, test and validate hypotheses about operational controls that impact customer behaviours;
  • Influence ways of work and the roadmap through presentation of data based recommendations;
  • Validate existing reports, data sets, resolve issues with reports and performance indicators as identified;
  • Innovate and develop new ways of work within the Compliance Advisory team;
  • Develop a clear understanding of the operational intricacies, behaviours and identify improvement opportunities / levers to improve key metrics;
  • Generate regular reports on operational performance and provide insights / recommendations to the Compliance Advisory team;
  • Analyse the success and effectiveness of controls based on data and provide recommendations for potential improvements;
  • Facilitate the performance improvement of the Compliance Advisory team by identifying data gaps. This must be performed through testing, analysis and recommendations of process changes;
  • Building, developing and improving on data rich models within the Compliance Advisory team;
  • Translate data into business requirement required to support the Compliance Advisory team country Compliance Officers;
  • Developing a reporting framework that will allow us to elicit requirements, analyse data and create visibility for remediations;
  • Responsible for identifying manual processes and converting these processes into an environment that promote and exhibits automation and enhancement; and
  • Create, report, monitor and maintain visualisation platforms and additional tools / systems governed by Luno.

A little about you:

  • The ability to make decisions based on data;
  • Data-driven with a demonstrated ability to operate both strategically and tactically;
  • Passion for the Luno brand, customers and oversight and governance;
  • Solutions-orientated with a can do attitude and high energy to solve problems;
  • Strong analytical and critical thinking, using data to make informed decisions;
  • Ability to use logic to arrive at conclusions;
  • Passion for understanding ambiguous, complex problems and driving high quality, innovation and to produce well thought through solutions;
  • Attention to detail;
  • Comfortable with change;
  • Must have the ability to translate Luno business needs into data driven controls; and
  • The ability to look at complex Compliance requirements and translate these requirements with the use of data.

Life at Luno:

  • Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
  • Remote but reachable work policy gives you the freedom to choose between working from home or the office.
  • Improve body and mind, with excellent private medical insurance.
  • Access to Learnably and our additional learning platforms for your personal and professional development.
  • Generous maternity / paternity and even paw-ternity for your furry friend.
  • Annual Inspiration Day in addition to your annual leave which increases based on your length of service! Plus the option to buy and sell leave.
  • A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
  • Free lunch and snacks.
  • 0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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  • Job Role


  • Location

    Cape Town, Western Cape, South Africa

  • Annual Salary Range

    $80K - $90K

  • Date Posted

    10 February, 2024

  • Desired Skills

    Data Science
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